Pilote Pilates Privacy Policy

1. Overview

At Pilote Pilates (“we,” “our,” “studio”), your privacy matters to us. This policy explains what information we collect, how it is used, and the measures we take to protect it. By taking classes, using our booking tools, or visiting our website, you agree to these practices.

2. How We Protect Your Information

We maintain administrative, digital, and physical safeguards to protect your personal data. While no method is completely risk-free, we continuously work to secure your information against unauthorized access or misuse.

3. The Information We Collect

Depending on your interactions with us, we may gather:

· Contact Details: name, phone, email, address, date of birth, emergency contact.

· Health & Fitness Information: details such as injuries, conditions, or goals, so we can provide safe and appropriate instruction.

· Payment Details: billing information necessary for transactions.

· Website & Booking Data: how you interact with our online systems, forms, or communications.

4. Why We Use Your Data

We process personal information to:

· Register and manage classes, packages, and memberships.

· Process and confirm payments.

· Communicate with you about scheduling, updates, or special offers.

· Personalize your Pilates experience and recommendations.

· Ensure health and safety requirements are met.

5. Who We Share Data With

We never sell your information. Data is shared only when required:

· With trusted service providers who handle booking platforms, payment processing, or technical support, under confidentiality obligations.

· To comply with legal requirements or government requests.

6. Your Rights

You may request to:

· Access your information.

· Update or correct inaccurate details.

· Delete your data, where legally possible.

7. Updates to This Policy

This policy may be updated as our services or legal obligations change. The latest version will always be posted on our website.

8. Contact Us

If you have questions or requests, contact us:

Pilote Pilates Studio

462 36th str

2nd floor , Unit 2I

Brooklyn NY 11232

support@pilotepilates.com